Sales process management review
Make evidence-based decisions about suitability and effectiveness.
Editable: click the guidance text under each heading and replace it with your organisation information. Use Print / save as PDF when complete.
Changes in context and interested parties
Record the minimum reliable information, its source, owner and status. Mark unknowns explicitly rather than converting assumptions into facts.
Objectives and balanced process performance
Record the minimum reliable information, its source, owner and status. Mark unknowns explicitly rather than converting assumptions into facts.
Customer feedback and process failures
Record the minimum reliable information, its source, owner and status. Mark unknowns explicitly rather than converting assumptions into facts.
Risk, opportunity and resource adequacy
Record the minimum reliable information, its source, owner and status. Mark unknowns explicitly rather than converting assumptions into facts.
Improvement performance and recurring causes
Record the minimum reliable information, its source, owner and status. Mark unknowns explicitly rather than converting assumptions into facts.
Decisions, owners, dates and required resources
Record the minimum reliable information, its source, owner and status. Mark unknowns explicitly rather than converting assumptions into facts.
Example structure · Adapt to context and risk · Do not capture personal or confidential information unless your approved system and retention controls permit it.